Strengths On Fire

Sarah Collins (00:00.991)
Good morning, good morning, Mr. Bill Dippel how you doing?

Bill Dippel (00:04.59)
Good morning. Good morning. I just want to say distinctly right now, please rate our podcast. If you can possibly jump on, give us a rating or a review, right? Jump right in. mean, today ideation overload. Do you have to chase every idea? If you love the idea of that, like figuring out ideation, come give us a review. Come talk to us about.

Sarah Collins (00:15.891)
Rate, review, and subscribe.

Carrie Chandler (00:17.565)
Sips.

Sarah Collins (00:30.539)
Wow. You know what? He just turned his developer on himself, ladies and gentlemen, because we got a random email from a podcast promoter. They gave us some tips. I shared it with Bill and look at, he's implementing them immediately. Oh my gosh. That's right. You did it.

Bill Dippel (00:40.654)
I thought I'd throw them all together in the first 30 seconds. Everything they said, right? Let's make it, you're not asking for enough call to action. Well, let me, you know what? This entire episode is going to be a call to action today, right?

Sarah Collins (00:51.124)
Yeah, come!

There you go, a call to action people. Get up on it. Come, like, review, subscribe, share with your friends. You know someone who needs their strengths? Share this podcast with them today. You know someone who's a popcorn brain? Share this with them today.

Bill Dippel (00:58.862)
hahahaha

I

Bill Dippel (01:10.478)
Did you hear that sound? That was the sound of podcast radios turning off everywhere. They were like, so hit me. I'm ready. I'm in.

Sarah Collins (01:16.107)
Well here, let's give them something to dig their teeth into. Here's my question for you. What's a small thing that instantly gives you good energy at work?

Bill Dippel (01:29.1)
music.

Sarah Collins (01:30.609)
say more!

Bill Dippel (01:32.19)
so it isn't always, it isn't always a, a new song or something like I have to find something for me. It's usually if I'm working and I'm producing output and I'm getting folders together, you know, working with my team to do something, I always, it always inevitably have music going on in the background. And the minute I do that, I have a playlist that for years I've curated and rated that says these are my favorite songs, but there's

There's 10,000 songs in it. No, it is not. Although Scott and I do listen to Yacht Rock a lot. no, we have Yacht Rock on all the time and they just made it so that it's all year long. And honestly, I think that sucks. I mean, Yacht Rock needs to be a summer... And then when it's on, you're like, oh my God, it's back. Yes. And now, you know, I get the...

Sarah Collins (02:02.803)
Is it all yacht rock?

Sarah Collins (02:10.207)
I mean, I love you at rock. I'm not judging.

Carrie Chandler (02:11.835)
I look.

Sarah Collins (02:22.837)
Sarah Collins (02:28.011)
Yes!

Bill Dippel (02:30.614)
Now all year you can hear the, yeah, you know, the DJ on Yacht Rock. smooth today. Right. Yeah. He's so good. I mean, it's such a good, right. But there, you know, there are, there's just some music and it'll pop up on my, rotating playlist I have where it's an old school or, you know, it's something and I'm just, man, that instantly makes me feel good. Right. I, I love that. Yeah. So how about you?

Sarah Collins (02:38.949)
man, I'm so uncomfortable right now.

Carrie Chandler (02:41.055)
It's a little cringy.

Sarah Collins (02:56.635)
my gosh. Well, I asked you for a selfish reason because I, as you know, I am working toward doing more keynotes and my keynote is the Good Energy Club and I'm reworking it a little bit, of course, because I'm in a course to do it so I can sharpen my skills. And so I was using you as sort of a pollster to see what gives you good energy. And funny enough,

Carrie Chandler (02:58.985)
They have a.

Bill Dippel (03:07.074)
Mm-hmm.

Bill Dippel (03:22.456)
Hmm

Sarah Collins (03:24.371)
The new way that I do my talk at the very end, there is a crowd sing along to Sweet Caroline. So we have that music thing.

Bill Dippel (03:30.968)
Ha ha!

I'm not even sure Sweet Caroline wouldn't make that list for me. Like it would come on and I'd take a pause because James Taylor's version of it is just phenomenal. And one of those that I'd be like, ooh, I really like this song. So yeah.

Sarah Collins (03:46.571)
Mm-hmm.

Sarah Collins (03:50.825)
Well, it is actually proven to raise your energy if you sing the words to a song that you know all the words to.

Bill Dippel (03:58.409)
Interesting. Interesting.

Sarah Collins (03:59.613)
So if you're ever looking for a mood boost, put on one of your favorite songs that you know all the words to and let yourself just sing right along with those words and that should elevate your energy a little bit. So you're welcome everybody.

Bill Dippel (04:12.282)
You know what? Regarding the words component, I memorized a pretty tough song that's done by The Devil Makes Three. It's a bluegrass band, but they tend to go real fast. And it's a song I really like. I appreciate it. It's a little edgy, I guess, but it's also a fun rhyme lyric that goes quick. One of my grandkids, the one I keep taking to golf, was like, can you do you know any song all the way through?

Sarah Collins (04:24.362)
Mm-hmm.

Bill Dippel (04:41.548)
Fortunately, because of all the music in my life, I know a lot of songs all the way through, you know, the word for word. And I agree with you when I sing them, I feel great. But that's a hard one. And he was like, well, let me hear it. So I put that one on to impress him. Now, every time we drive, he puts it on. He's learning it stanza by stanza so that we can sing it together.

Sarah Collins (04:46.72)
huh.

Yeah!

Sarah Collins (05:01.894)
Hmm. my gosh. That point of connection is beautiful. Also connection, something to raise your energy. You can see where this is going.

Carrie Chandler (05:05.47)
That's sweet.

Bill Dippel (05:06.943)
It's so great.

Bill Dippel (05:11.544)
There you go. There you go. I do. And I love that he asks, like I got it in, goes, can we, can we play the rover song? And I'm like, yes, we can. Right. Yeah. For those, if you're a double makes three fan, it's spinning like a top. So is the name of the song. And, and he's just, he's digging it. We drive, we listen, we sing it, we move on. So yeah, I love it. So I, I think we should break right in and talk about our guests today.

Sarah Collins (05:20.042)
Awwww.

Sarah Collins (05:27.594)
Okay.

Sarah Collins (05:31.113)
I love that.

Sarah Collins (05:39.892)
Let's do it.

Bill Dippel (05:40.832)
Now that I know that, you know, you're using me as a pole, you know, a pollster component, let's bring another pollster in that you can, you know, selfishly bring under the fold and see where that goes. So today we get to welcome to the podcast, Carrie Chandler. She is a friend of mine, someone I've known for some time, but a long-term strengths enthusiast and also somebody that I am working with now at a bank.

Sarah Collins (05:43.914)
That's right, I'm using you for selfish reasons.

Bill Dippel (06:09.826)
Here in Reno. She is the director of HR at this bank And I can't I cannot tell you how much it means to me that the director when I walked in was like my god, I've taken strengths and the director of HR. I've taken it. I know it I love it. I can't wait to use it and to have that inside push for some of the C-suite. Yeah. Yeah it

Sarah Collins (06:30.271)
Yes, that champion.

Bill Dippel (06:33.642)
It means a lot. makes it really go well. So, Kerry, I can't thank you enough for coming on the show and for being that Inside Champion. Welcome.

Carrie Chandler (06:41.51)
Well, thank you. It's an honor to be here. I actually, of all the assessments that are out there from DISC to Myers-Briggs to Caliper to all of them, StrengthsFinder is by far my favorite and it is the most applicable. It's the most relatable for individuals and it seems to be the one that resonates the most and just...

carries them forward in a really positive direction. So thank you for having me.

Sarah Collins (07:13.055)
Well, thank you for saying that because we also agree with you. And I love to have a director of HR on here saying, it's the best, my friend. So chalk one up in the winning column over here.

Bill Dippel (07:13.131)
own.

Carrie Chandler (07:15.282)
Yeah. Yeah.

Carrie Chandler (07:21.648)
Mm-hmm. Yep.

Bill Dippel (07:24.14)
Yeah. Yeah, absolutely. Carrie, hit us with your top 10 if you can. So while people are listening, they can start hearing the signs of that incredible learner and futuristic you bring. So let's hear it.

Carrie Chandler (07:30.205)
Okay.

Carrie Chandler (07:38.598)
Okay. So learner, futuristic, woo, arranger, strategic, individualization, input, responsibility, and belief.

Bill Dippel (07:53.486)
Perfect. And she has ideation under individualization, which leads directly to our topic today, right? It's another one. so, by the way, congratulations on sharing. Carrie and I realized we get along really well when we're talking about how to work. Our woo and individualization together is on fire on a regular. Woo, woo, woo, vigil, however I could put that together, in the individual who, I don't know. So.

Sarah Collins (08:01.204)
Absolutely.

Sarah Collins (08:13.897)
Yeah.

Bill Dippel (08:21.102)
But every time we get together and start talking about it, is, Carrie and I just hit on all cylinders. And I see that as such a really positive experience when I'm working with you and how we step on that. But I do, we're going to talk about ideation today and the creation or the thought around ideation overload. Do you have to chase every idea? Like every time something comes up, you got to jump into it.

Carrie Chandler (08:21.992)
gonna have to make up a new word.

Carrie Chandler (08:43.038)
Mm-hmm.

Bill Dippel (08:49.248)
So for instance, we met, we talked about moving forward, someone introduced us to work together and bang, you were ideating. You were like, I see this. I can make this happen. This can work. We can. And then you and I have pivoted a little bit back and forth about how how we might work within the bank and how we expand in certain ways and how we how we do things. So it's a simple question, but it's a it's a thought concept. Ideation overload. you do you think you suffer from that from time to time?

Carrie Chandler (08:49.427)
Right?

Carrie Chandler (08:55.016)
Right?

Carrie Chandler (09:20.523)
No doubt.

Bill Dippel (09:22.882)
Hahaha!

Sarah Collins (09:23.179)
Well, you kind of tricked me in how you said that. I thought you were going to say no, but you said no doubt. Okay.

Bill Dippel (09:25.75)
I was like, she's going to go, no, I'm like, no.

Carrie Chandler (09:27.122)
And no, absolutely 100%. I have this pull so strongly to want to chase every single many ideas that come my way. And it's, it's really a challenge. Because, you know, I mean, I have learner and input and you know, all those

Bill Dippel (09:33.432)
Ha ha ha ha ha ha

Carrie Chandler (09:56.554)
you know, fact finding, learning new ideas. so whenever I have an opportunity to learn something new, or somebody brings something to my attention, you know, that is just a really big pull for me. So yeah, big fat yes.

Sarah Collins (10:13.899)
Okay, can I ask you an out of the box question? I am thinking about social media right now because what I'm hearing from you is I feel like, I don't know if you use social media, but I feel like that could be the most exciting and most dangerous place for you because I could see the learner input ideation being like, like seeing a TikTok or seeing an Instagram reel or seeing something on Facebook or LinkedIn and being like,

Bill Dippel (10:16.566)
Ooh, there she goes.

Carrie Chandler (10:16.805)
Yeah, I'm an out of the box person.

Carrie Chandler (10:21.575)
Okay.

Carrie Chandler (10:26.077)
Yep.

Carrie Chandler (10:40.253)
Mm-hmm.

Sarah Collins (10:41.797)
that is so cool, we could do this, this and this. And then it like scrolls to the next thing. You're like, my God, that's so cool. We could do this, this and this. And like just having this like factory mode of like, yes, yes, yes. And then get off in there being like, my God, I'm so exhausted. Because, or I don't know, like does that happen to you? And then does it give you energy to go execute things? Or are you just like, well now I'm totally overwhelmed or I'm excited. Like, is that a thing for you?

Carrie Chandler (11:10.855)
So from social media, my algorithms, because of my learner, I end up bringing up a lot of things that I'm interested in pursuing and in my future, so because of the futuristic. And so my algorithms have brought up all of these people who are pushing things to learn and grow and new ideas. And because I do have some long-term goals, those things are popping up.

Sarah Collins (11:23.399)
Yes?

Sarah Collins (11:31.837)
Uh-huh.

Carrie Chandler (11:40.54)
They are absolutely pulling me and some have hooked me and some I have said, okay, Carrie, you have so much on your plate already. You just need to not engage in this, but you know, I'll click on it when yeah, they'll, you know, they'll hook me and then I'll click on it and be like, what are they talking about? What's that idea? You know, then I'll watch like 15 minutes of their presentation and I'll be like,

Sarah Collins (11:50.955)
Yeah.

Carrie Chandler (12:10.201)
Hmm. Okay. How much is it? No, nevermind. And then I'll back out of it, but now it's in my algorithm and it just keeps pushing at me all the time. So yes, Sarah, very valid point. So true. It's painful.

Sarah Collins (12:13.728)
Yeah.

Sarah Collins (12:19.069)
Yes!

Bill Dippel (12:25.422)
Terry needs some coaching is what I'm sensing. wait, fortunately you hired me. you know, I get to, you know, but I love that Sarah's so smart to pick up on the social component. And I think what all of us would look at is one of the problems with social media, at least something we all look at to define, it a problem, right? Is it ongoing? And which personality types or which themes would really get sucked into that?

Sarah Collins (12:29.446)
Yeah.

Carrie Chandler (12:30.597)
Right? Yeah.

Carrie Chandler (12:36.404)
yeah.

Carrie Chandler (12:51.921)
Mm-hmm. Yeah.

Sarah Collins (12:52.245)
Yeah.

Bill Dippel (12:53.078)
Yeah, and ideation, think, absolutely qualifies. Something I noticed on your report and I find really fascinating, too, is Sarah and I both have Activator in our top five. We activate really fast. And again, for listeners, if you have high Activator, hey, here's a project. Good on it. Go ready. Don't need to know time, money, nothing. I've got it. I'm ready. So Sarah and I started a podcast. That's what Activator looks like. Right.

Sarah Collins (13:15.552)
Mm-hmm.

Carrie Chandler (13:20.989)
Mm-hmm.

Bill Dippel (13:21.294)
But activator for you is a bit lower. It's actually down maybe in the floor. Maybe a little lower out of that Yeah, and I would say Often some people would confuse ideation and activator that they're kind of similar because ideation people are really internalizing a lot of things at one time and all these ideas are coming and we do we joked about a boot many Gallup coaches call that the popcorn brain because there's a great idea out and Another one is out before that one hits the ground

Carrie Chandler (13:26.621)
15.

Sarah Collins (13:27.07)
It's 15.

Bill Dippel (13:51.608)
But it can look like activator, like I'm on it. I don't write go, go, push, push. And your description of social media follows that a little bit. I'm going to jump right into that. I'm going to see it. I want to hear it. you know what? I activated long enough. I'm out. Goodbye. So I'm curious from your take, your point of view, because you have a little background in Gallup too, do you think that activator rises up and supercharges that?

Carrie Chandler (14:06.461)
Mm-hmm.

Bill Dippel (14:17.964)
that ideation sometimes or do you think what you're doing is just pure ideation? It's great thoughts. I want to keep moving on it. I just want to see it and hear it. How do you see that play out for you?

Carrie Chandler (14:28.845)
I think the activator comes up with that and futuristic, right? Because so, you know, I have this vision of my future, you know, in the second half of my career. And so, you know, it's pulling me to activate and bring that activator up because I've got these ideas.

Bill Dippel (14:33.612)
Ooh, go on. Yeah.

Carrie Chandler (14:57.041)
But what I'm trying to do is really, use my strategic theme to, and a ranger theme to put it in the right order. because as you, we haven't gotten there yet, but my floor, I don't have a lot of breaks. I'm, so we can talk about that, but,

Bill Dippel (15:10.477)
Hmm

Carrie Chandler (15:26.109)
But I definitely am trying to be mindful and leverage my strategic strength to an arranger to put things in the right order so that I'm successful. So, yeah.

Sarah Collins (15:43.916)
I could see your, from what you're saying, I hear futuristic arranger ideation looking like that activator sometimes. Like I feel like that arranger because arranger is really good at sort of coordinating chaos and moving the pieces and it can move. It wants to move. It's an executing theme. So that's something I'm curious about for you is

Carrie Chandler (16:05.543)
Mm-hmm.

Yes. Yes.

Sarah Collins (16:14.491)
The difference between having ideas, which I see all those strategic, you have five strategic thinking themes, including ideation. So tell me about the difference between having ideas and executing ideas. You have three executing themes. How does that work for you? Do you find that you have ideas and you execute them? Do you have more ideas than you're executing? What is, what is your balance between having and doing?

Carrie Chandler (16:43.736)
My balance between having and doing is my husband.

Sarah Collins (16:46.891)
Say more!

Bill Dippel (16:50.318)
Go on, Jess.

Carrie Chandler (16:51.004)
So, I have it. Well, to back to your question, I, you know, have a lot of ideas. I do realize because of my responsibility that I can't do everything. But I do tend to want to start ideas because they're super fascinating. And I'll want to start a lot of ideas.

quickly, and I, because I can do a lot of things at once with the, you know, arranger and input and manage a lot of different ideas and information. but that doesn't always lead to proper follow through. So, yeah, yeah. So my husband is, his second is analytical.

Bill Dippel (17:40.606)
Interesting.

Carrie Chandler (17:49.231)
And his third is strategic and his fourth is context. So he is very different than I am. his number one is relator and my third is woo. So we're like,

Sarah Collins (18:06.355)
Yeah, and your 34th is Relator.

Bill Dippel (18:08.64)
is a realator. Yes. Yeah.

Carrie Chandler (18:09.645)
Correct. Yes. So, so he does help balance me and often sometimes that can come across frustrating for me.

Sarah Collins (18:21.119)
Right. I'm sure, especially his context in your futuristic. So he's thinking about the past to inform the present and you're thinking about the future to inform the present. I could see him based on what you said, just being very meticulous in decision-making based on information, gathering information. And you probably have a little bit of alignment with that because you have learner and input, but you're looking to run and he's probably looking to slow down.

Carrie Chandler (18:29.433)
Mm-hmm. Mm-hmm.

Carrie Chandler (18:37.531)
Yes.

Carrie Chandler (18:44.134)
Mm-hmm.

Carrie Chandler (18:47.718)
Yeah, so I feel like get a bucket of cold water dumped on me sometimes.

Sarah Collins (18:52.586)
Yeah!

great description.

Bill Dippel (18:55.704)
Carrie, I'm glad you brought that up because it's very frequent I'm working with a group and then inevitably the group says, well, it would be wonderful if I could work on with my spouse on this. And in Carrie's case, we've just assessed her husband and we've actually, I'm really proud of you for bringing those up because we started working on those exact differences here this week, talking about how those work for you and bringing up the husband as far as the

Carrie Chandler (19:09.478)
Mm-hmm. Mm-hmm. Yeah.

Carrie Chandler (19:17.617)
Yes.

Bill Dippel (19:24.984)
He's the one that kind of reigns it in brings it in. But you joked a minute ago about the brakes. I have no brakes. I have no brakes. Right. Can you talk about that for a second? Because ideation, right? It wants to go. I've got to keep moving. I want that. But you do have input, right? You are thinking about I've got to go on as I go. I know you as very energetic, very moving. Right.

Carrie Chandler (19:27.857)
Yeah.

Carrie Chandler (19:31.533)
yeah. mhm.

Carrie Chandler (19:41.306)
Yes.

Carrie Chandler (19:48.998)
Mm-hmm. Mm-hmm.

Bill Dippel (19:50.862)
But I do laugh when you say I don't have breaks because like our one-on-one I I probably got I don't know two sentences in during most of that one-on-one right in a great way They were all really good sentences because I love hearing your take on how this reads How does the lack of breaks affect you right or or if you need to break? What are you stepping into? How does that how does that work for you?

Carrie Chandler (19:59.068)
Aww.

Carrie Chandler (20:10.263)
Carrie Chandler (20:14.54)
I'm learning to, you know, try to take longer breaths between sentences. but yeah, I mean, the bottom five are discipline, deliberative, harmony, consistency, and relator. So, I don't have a lot of breaks. so that only intensifies the...

Bill Dippel (20:20.334)
Hahaha

Carrie Chandler (20:42.204)
and the arranger and makes it want to, you know, move faster. So.

Sarah Collins (20:43.797)
Mm-hmm.

Bill Dippel (20:48.888)
Right.

Sarah Collins (20:50.217)
I'm curious about, okay, so you're an HR director at a bank, right? In this role, how does your ideation show up? Like, are you meant to be the idea generator, bring it to the team? Is it part of your responsibility? How does that impact your work of having all these ideas?

Carrie Chandler (20:54.78)
Mm-hmm.

Carrie Chandler (21:14.108)
Mm-hmm. Well, there's kind of, you know, two ways people approach HR. We have people in the profession that are very administratively focused, and they're very rigid and very consistent, and they're not really the people-centered HR folks. And then we have the strategy-oriented, culture-driven...

Sarah Collins (21:34.942)
Right?

Carrie Chandler (21:41.038)
individuals. So I would put myself in that second bucket. And so I think that the ideation and the strategy and the learner, and then trying to win others over, right, plays very strongly into my senior level role, because I'm trying to move our bank forward to and then more a better future, right.

So just putting all those things together, the ideas that I have, I try to...

bring them forward to the rest of the group. So I use them a lot. Bill and I were just talking about this the other day, though. One of the things that I think probably people with ideation struggle with, especially if you're as outgoing as I am, is that we don't need to communicate every idea out of the gate.

Sarah Collins (22:24.203)
Mm-hmm.

Sarah Collins (22:45.811)
Mmm.

Carrie Chandler (22:47.131)
because it's not fully fleshed out and it can create chaos in other people's minds. So they might look to me like, Oh my gosh, he's just like all over the place. What are you? Yeah. What? Yeah. You have so many ideas like, and they're not moving as fast and they are not

Sarah Collins (22:56.907)
Right.

Sarah Collins (23:05.523)
What do want me to do, Carrie? What are we doing?

Carrie Chandler (23:16.059)
They're not in, you know, we don't have neural link yet. We're not plugged into each other yet. So if they could, you know, plug into my brain, they would understand that I have a strategy and I do have a thought process of how it's going to go down, but they don't know that. So I need to refrain from sharing every idea that pops into my head that I think is an amazing idea that we should, you know, think about.

Sarah Collins (23:20.115)
Right?

Sarah Collins (23:34.815)
Yeah.

Carrie Chandler (23:45.539)
I'm also a big collaborator, that makes me want that individualization. I want to like get with other people and see what they think about my idea because I care about them. So.

Bill Dippel (23:45.623)
Yeah.

Sarah Collins (23:47.849)
Hmm?

Sarah Collins (23:55.349)
Yeah.

I sometimes see in my coaching, I don't know if you work with anyone like this, the ideation people and the activator people can get a little crossed because an ideation person can be like, we should do this, this and this. And the activator's like, okay, I guess we're doing this, let's go. And then this ideation person's like, no, no, no, no. I didn't say we should do those things. I'm saying we could do those things. You know, cause activator's like, okay, let's go now. Ideation's just like, I got a bajillion ideas. And so.

Carrie Chandler (24:09.925)
Mm. Mm-hmm.

Sarah Collins (24:28.094)
when if you have anyone on your team that's at activator it's like okay ideation needs to really preface any sort of verbal vomit of ideas with we're not doing this today but here's something to think about otherwise you might send your activators on a wild goose chase and be like no no no no no why did you just spend a whole day working on that we are not actually doing that yet

Carrie Chandler (24:28.229)
Right.

Carrie Chandler (24:41.53)
Right

Carrie Chandler (24:49.508)
Yes.

Sarah Collins (24:52.522)
If you're on the video, there's a kitty cameo.

Bill Dippel (24:53.482)
Sorry, sorry. For our listeners, the cat just attacked the microphone in our podcast studio. So he came to kiss you. He's a lover. He is a lover. So, my God, that's funny. I had no idea that was coming. That was pretty good. I think so. He's activating. Right, right. So.

Carrie Chandler (25:00.059)
No, she came to give me a kiss. Yeah, he's adorable. That was adorable.

Sarah Collins (25:10.24)
I think that cat is an activator. It was like, I'm sorry, is there a mic here? Did you need me?

Carrie Chandler (25:12.581)
Mm-hmm.

Yeah, yeah, exactly.

Bill Dippel (25:17.314)
So Kerry, building on what Sarah's saying, has there been an instance where maybe you've noticed you over-ideated and someone took it wrong? Or you maybe pushed something out and you were like, hey, let's maybe think of this. And that affected how they took that information? Has that played out for you?

Carrie Chandler (25:37.685)
Yes, yes it has. It did happen recently with a colleague that I respect very, very well. I mean, this person is an amazing colleague to work with. And I was trying to convey some of my ideas that I could see as opportunities for improvement that she would potentially lead.

And, well, let's just say I should all over her. So from an emotional intelligence perspective, I didn't communicate it in a way that was as open as it could have been. So that was my first learning opportunity is don't don't shoot. Nobody wants to be shit on, right?

Bill Dippel (26:13.038)
The shutters.

Sarah Collins (26:14.079)
I hate shooting.

Bill Dippel (26:34.616)
Right.

Sarah Collins (26:34.645)
Yum.

Carrie Chandler (26:35.097)
You should do this. You should do that. If I came at it in a different way, it might have been a little bit different. But it was truly with the best of intent to share ideas of how we could do improvements for our bank overall and our employee workforce structure and things like that. And it did get taken in correctly.

and, but, you know, this colleague and I have a great relationship and so we were able to talk it through and, yeah.

Sarah Collins (27:15.519)
what you're saying totally reminds me of intent and impact, right? We judge ourselves by our intent and other people are judging us by our impact on them. And if we are not clear about our intent, you're right. Like the rails get crossed. This is one of the reasons I love CliftonStrengths. And one of the things I tell clients all the time is use this language to empower your conversations and open up

Carrie Chandler (27:20.953)
Yes.

Sarah Collins (27:44.651)
the window to your intent. And so even like in a situation that you were in, even saying to someone, okay, I'm having an ideation moment. Can I share them with you? And signaling, this is not things that I think we should do, we need to do. This is not me telling you something is wrong. I have high ideation. So I have a bajillion ideas right now. Are you in a place where I can just ideate dump on you knowing like take the good,

Carrie Chandler (27:56.453)
Mmm.

Carrie Chandler (28:06.309)
Mm-hmm.

Carrie Chandler (28:13.178)
Mmm.

Sarah Collins (28:15.136)
but don't take anything personal by it. And then that is like the window to your intent. And so that way the impact can be changed. And that's why I love having the CliftonStrengths language is because it helps us, I think, show people who we are and what we mean, and it gives us language to do it with.

Carrie Chandler (28:33.476)
Mm-hmm.

Absolutely. That is fantastic advice, Sarah. And I really appreciate you putting it in that frame of reference, because I will, as my learner, apply that and use that going forward. I think that's really, really fantastic. The individual had to work through and knew it wasn't my intent, but was rem-

Sarah Collins (29:01.718)
Mm-hmm.

Carrie Chandler (29:03.002)
reminding themselves that it wasn't my intent. It wasn't my intent because they know me, but it hit wrong. And so yeah, I really appreciate you sharing that. That's a really good tip to use the language of where I'm coming from.

Sarah Collins (29:08.501)
Right.

Sarah Collins (29:11.852)
Mm-hmm.

Sarah Collins (29:22.378)
Yeah, yeah, absolutely.

Bill Dippel (29:22.862)
Yeah. I would I would look at this in a slightly different way if we're going to if we're going to pivot the topic a hair from you have high individualization. You obviously have high woo. I think I think our listeners can hear that. And we're talking about ideation as well. We joked a little bit about you. You're a reformed consummate people pleaser. You're somebody that you felt filled that role for a long time. And those

those strengths right there could certainly lead you into that role about how you step in and work with people and how you're always willing to try to please. But that's a little bit in contrast with the scenario you just gave us of, hey, I just ideated, but I didn't people please. I actually, I was counter to people pleasing. And we point out frequently in Gallup that weakness is anything that stands in the way of a strength.

Carrie Chandler (30:08.666)
Mm-hmm.

Carrie Chandler (30:18.82)
Mm-hmm.

Bill Dippel (30:19.358)
And from a strength point of view, if your strength was to try to get her to think about some way she might move forward, but not necessarily act, that was a weakness for you. That actually turned into a weakness moment. So I'm curious, where is the pivot for you or how did you step out of the people pleasing role that you joked so adequately about early on from a reformed people pleaser and stepped into the corporate world? Because people pleasing isn't always

Carrie Chandler (30:30.063)
Right?

Bill Dippel (30:48.842)
super accurate or effective in the C-suite or moving as a director. So where do you think that pivot is for you? Or have you fully made it? Are you still the people pleaser that turns it on, turns it off? I don't know. I'm curious your thoughts.

Carrie Chandler (31:05.882)
I think I'm a lot more aware of it now, so I can pull myself back quicker. There are moments where I reflect back on a situation and I think that maybe I was a little bit leaning in that direction. But I've found that it doesn't serve me or my department well.

when I'm doing that and I'm actually doing people a disservice if I'm not being as truthful and honest as they deserve to hear in a kind and loving way, right? You know, people should be told the truth. They should be given feedback. They shouldn't be given, you know, we shouldn't spend time tickling people's ears to make them feel good.

We shouldn't be agreeing to their ideas if they don't align with the business strategy that we're trying to move forward with. It just took me some time to mature out of it and to...

I guess, self-talk, you know, some of that self-talk, making sure that you're reminding yourself that, you know, your voice counts and you don't have to give away your self or your belief, right, my belief to other, yeah, yeah. So not giving that away to other people.

Sarah Collins (32:25.409)
Mm-hmm.

Sarah Collins (32:42.092)
Mm-hmm.

Bill Dippel (32:42.274)
Yeah, belief number 10 for you, Dennis. Well, and what I'm hearing when you say that, it's not helping the people around me as sometimes when I'm in that role. That responsibility, number nine for you. I hear that so much in that statement of I need to be the best I can be. I don't want to let this group down.

Carrie Chandler (32:55.354)
Mm-hmm.

Bill Dippel (33:06.498)
So I need to modify something I'm doing. Do you think that's responsibility stepping up for you? Would that theme rise at that point or is there something else in that?

Carrie Chandler (33:12.324)
the

Carrie Chandler (33:15.988)
Yeah, no, I definitely think that it's the responsibility, right? Yeah, that has risen up and a stronger belief in myself, right? You know, so...

Bill Dippel (33:32.002)
Ooh, good point. Yeah.

Sarah Collins (33:33.913)
Yeah, and I feel like it's funny because you have harmony at 32 and if I didn't see your strengths and hearing your description, I would think, oh, where's harmony? So it's funny to see it at the bottom, right? But what I think it's what sort of is sounding like your people pleasing era was harmony. What I would guess it is, is that woo, right? Because woo wants everyone to like you. And sometimes if we feel like we're criticizing people, then will they like me?

Carrie Chandler (33:54.788)
Mm-hmm. Mm-hmm. yeah.

Carrie Chandler (34:01.882)
Mm-hmm. Mm-hmm. 100%. I kind of call it like, it's like a hangover people pleasing moment, almost, if you want to call it that, because, you know, I can, I'll step into a, I'll lean into a difficult conversation. I will have those discussions with individuals and then...

Sarah Collins (34:02.284)
Does that feel right?

Sarah Collins (34:13.386)
Mmm.

Carrie Chandler (34:30.714)
later in the day, you that woo hangover sets in. And then it's like, you kind of replay the incident in your head. And then, you know, could I have done it differently? And then you start to question yourself. And so I would say that, you know, that's really kind of the point that I'm, you know, when I get stuck, that's where I'm at now is, is that hangover part.

Sarah Collins (34:41.514)
Huh?

Sarah Collins (34:46.934)
Mm-hmm.

Sarah Collins (34:59.265)
Yeah.

Carrie Chandler (34:59.448)
It's not necessarily in the moment, it's after the fact. And then trying to remind myself that I have, you know, the, I'm competent and have the confidence and to not, just to get, just to get those negative thoughts out of my head.

Sarah Collins (35:03.306)
Yeah.

Sarah Collins (35:20.02)
Yeah. And I hope I'm hitting on the point here. I'm thinking about, I always say, Brene Brown's quote of clear as kind, you know, and sometimes when we have to tell people like hard truths or critiques or give feedback that maybe isn't exactly what we think they want to hear, it's the thing they need, right? It's the thing that will help them. And I was just talking to my seven year old son about something.

Carrie Chandler (35:30.16)
Mm. Mm-hmm. Yes.

Carrie Chandler (35:43.352)
Right, right.

Sarah Collins (35:49.165)
poor children live with a coach. So I'm constantly like, this is a learning opportunity. There's never not talking in here. And I was telling him about one of my teachers when I was in high school, her name was Mrs. Koopman and she was the hardest teacher at my school. She would not let anything go. She was strict. She would tell you exactly what you needed to hear and you were afraid of her. And when I look back, she was the best teacher I ever had.

Carrie Chandler (36:18.764)
Mm-hmm. 100%.

Sarah Collins (36:19.318)
She was exactly what I needed, right? And the teachers who were nice, who we all liked at the time, you could get anything by them. What did I really learn most of the time? know, Mrs. Koopman though, she held our feet to the fire. She told us what we needed to hear, not what we wanted to hear. She took it very seriously, but she cared deeply about us. And I think she was a great example of clear as kind. And looking back, she might not have been my best friend teacher, but she was the best teacher. She was the most impactful.

Carrie Chandler (36:28.6)
Right?

Sarah Collins (36:48.204)
So I think it's also as those woo people pleasers of us out there, or even the hangover version of it, it's like reminding yourself, you know, what is your role here? Are you trying to be their best friend? Are you trying to be their supervisor? Are you trying to be their mentor? Are trying to be their coach? And in those roles, sometimes you have to put woo in the trunk and be like, shh, sorry baby, you don't get to come out to play today because...

Carrie Chandler (36:56.227)
Mm-hmm.

Carrie Chandler (37:06.713)
Mm-hmm.

Sarah Collins (37:13.758)
The role here is not for you to be the best friend. The role is for you to offer something more to this person, which is truly the kindest thing you can do in this role.

Carrie Chandler (37:14.925)
Yes.

Carrie Chandler (37:23.191)
Yes. leaving people with, you know, that individualization, I always try to look at each and every situation. I look separately, right? And look at that person as their own individual. And maybe, you know, what I'm talking to them about, you know, is

It's going to be different for each and every person. But leaving them with kindness and respect is so important. I mean, we can be truthful and we can give constructive feedback, but it doesn't need to be in a hurtful way. Civility is really important, and I think we need to really focus on that.

Sarah Collins (38:09.162)
Yeah, yeah.

Sarah Collins (38:14.666)
I agree and I think you, when you know a leader truly cares about you, they see you and they have deep care for you, you can receive that feedback more openly. Because if you feel like my leader doesn't even see me, they don't really even know me and they sure as hell don't care about me, this person couldn't give two craps if I was here tomorrow or not. They would just replace me with someone new. When that person gives you feedback, you don't take it.

Carrie Chandler (38:44.02)
Yeah.

Sarah Collins (38:44.14)
Because that opinion means nothing to you. It feels like, well, you don't even know me anyways. Sure, give me some feedback, but like, what does it matter? So if you want, if you're a leader listening to this and you have important feedback to give your people, remember, unless you see them and you deeply care for them, that feedback may not actually penetrate their brain because people need a relationship in order to have some of that growth.

Carrie Chandler (39:13.323)
Yeah. And it's also important to let people experience their emotions based on, you know, what their talent themes are, right? They're going to, whatever you're saying to them is going to hit them differently. Each person is going to, I could say X, Y, and Z to one person. And I could say almost the same thing to another person if it was the exact same situation. And depending on

how their personality makeup is, they will hear and react differently. I just had an employee come to me and, you know, we had had a difficult feedback conversation and the response that I got was not super positive during the conversation.

But I remained calm and caring and kind and tried to reiterate where I was coming from. And I just had a conversation with this person yesterday and they thanked me and said that they were apologetic for the way that they reacted. And it was like, it's okay.

We're all individuals. We're all going to take things differently. Sometimes people just need more time to process.

Bill Dippel (40:38.764)
Yeah, we have those moments where, you know, we don't say the things that make us the that make us the proudest. Right. And how good is it that we can reflect on that and be mature enough to admit it, to talk about it to leading to that component and that question? All of us have woo very high. And Sarah and I have joked previously on the podcast about if someone doesn't like us, that tears us up. Right. There are times we're like, man. Right.

Carrie Chandler (40:46.232)
Yeah.

Carrie Chandler (40:50.68)
Mm-hmm.

Bill Dippel (41:08.318)
How do I not? What did I do? Right? I take it very personally sometimes. And you have woo very high, but you're in a tough position. You're an HR director that has to dole out some bad news sometimes and has to be really honest with a variety of people. Do you take it? Did or did you take it hard when people like didn't instantly gravitate to you? Did you have that same moment? Sarah and I joke about, but only semi joke about because it's very true in our world.

Carrie Chandler (41:11.363)
Mm-hmm. Mm-hmm. Yep.

Carrie Chandler (41:17.977)
Mm-hmm.

Bill Dippel (41:37.87)
And how do you deal with that on the from an HR director point and leading directly to our question? Do you ideate on it really heavily and keep thinking? How could I do this better? How could I step in? What am I doing wrong is your ideation on fire at that point too? So, you know, do you take that personally and and how does ideation fit in?

Carrie Chandler (41:59.999)
Yeah, so I do have a tendency to get stuck sometimes in taking it personally. And I have to use a lot of that internal dialogue to remind myself that, you know, this is my role. This isn't personal. I'm doing the best I can to be kind and caring and truthful. And, you know, our job as HR professionals is to walk a very fine line between

supporting the organization and its success, but also supporting the employees and helping to lift them up and grow in very dynamic and significant ways and hopefully retain them and have them with us for a long time. We are in that pivotal position because we're directly working with the C-suite and we're directly working with the employees. And so

I think that it does. I kind of bunny trailed a little bit there, but yes, it does. It is hard when you're trying to please both sides, I guess is what I'm saying. You know, you're trying to walk that fine line and that is challenging. And you're not going to make everybody happy all the time. People aren't always going to like you and that woo that it does.

Sarah Collins (43:14.624)
Mm-hmm.

Carrie Chandler (43:29.72)
kind of sink my heart because I want the best for people and when they don't see it that way, it does hurt my heart. So, yeah, yeah.

Bill Dippel (43:40.738)
Yeah, the things you're doing aren't always feel like the best for people at that second because you realize how tough that is for them.

Sarah Collins (43:41.076)
I bet, I bet.

Carrie Chandler (43:49.433)
Yeah. And you are, there was one other thing that you said that reminded me like, what does your, you know, your ideation get in the way of like helping you out with that? I'll just share a quick story. When I started, uh, one of my previous roles, um, when I re-entered the workforce, I took some time off to raise my kids and homeschool them and did some things. And so when I re-entered the workforce, I was just on fire for just jumping back in. I was so excited to be back into HR.

Bill Dippel (43:55.576)
Mm-hmm. Yeah.

Yeah?

Carrie Chandler (44:17.758)
And I started with Harley Davidson Financial Services and a great group of people, 250 people. And the previous HR person professional was polar opposite from me, polar opposite. And I didn't take any time, no breaks to really figure out that difference between how that person was and me coming in.

And I just got myself a big bucket of red vines and I just started walking the floor and introducing myself to everybody on three floors with a big bucket of red vines, which was hilarious. And everybody was like, who is this HR lady with giving out candy because the other lady was in her office all the time.

And so some people thought it was great, but other people just thought that was a little odd.

Bill Dippel (45:24.462)
I am really hoping that we get Red Vines as a sponsor to send us at least a couple buckets of Red Vines for this call out and how as an HR professional you should use those. That's a good tie in.

Sarah Collins (45:24.587)
Mm-hmm.

Sarah Collins (45:32.072)
Right?

Sarah Collins (45:35.533)
Well, I asked LinkedIn, when a new idea hits you, what's your first move? And we must have a lot of ideation people on our LinkedIn because 77 % said, share it out loud. 15 % said, run with it now. 8 % said, it for later. And 0 % said, ignore and refocus.

Carrie Chandler (45:58.324)
Wow.

Bill Dippel (46:00.514)
Gary, that's gotta feel good, right? I mean, yeah.

Carrie Chandler (46:02.068)
Yeah, yeah, exactly. That's good. That's good.

Sarah Collins (46:03.73)
That's right. So people, they're sharing their ideas. I also wonder, I would love this question broke down by generations. I would be curious if boomers versus Xers, millennials, Gen Z, if they have differences on how they share ideas. I also wonder how social media impacts this because, we didn't necessarily say work ideas. So are people assuming we're sharing it out loud at work or is it like

Carrie Chandler (46:17.273)
Mmm.

Carrie Chandler (46:21.538)
Mm-hmm.

Sarah Collins (46:31.188)
I'm just going to post it on my social media. have an idea. Here it is. Or are we texting people? You know, like there's a lot of safer ways safe in quotes, I'll say, of sharing ideas in this day and age. Thoughts?

Bill Dippel (46:49.228)
Well, I mean, I would jump in and just say there are really good ways to say that, but I think the best way to share that information and get it out is with red vines. Again, I just think red vines are mission critical now in my strategy. Kerry, your thoughts?

Sarah Collins (46:59.85)
Yeah

Carrie Chandler (47:05.208)
I don't know. I've moved on from red vines, the red dye until they change that.

Bill Dippel (47:10.894)
She's into P.M &M's now. She's doling out the good stuff. So yeah, yeah.

Sarah Collins (47:12.502)
There we go.

Carrie Chandler (47:14.072)
Yeah, yeah. I'm sorry, I lost the question. You threw me off with the red vines.

Sarah Collins (47:22.508)
We're just, I know, we're just talking about the LinkedIn poll. When a new idea hits you, what's your first move? And 77 % said, share it out loud. Are we surprised?

Carrie Chandler (47:32.098)
Yeah, right.

Bill Dippel (47:35.18)
I am, I'm a little. But then again, I don't have super high ideation, so I don't share mine out loud. I tend to chew on it, think about it, make it happen. Carrie, I think you're going to hit us with no, no, we're sharing those out loud each and every time.

Carrie Chandler (47:51.434)
Yeah, I think of like authenticity too when I think about sharing ideas and the tie in there for me is there's a lot of talk out there for people to be their authentic self. And that would encourage people to share their ideas. Like, I'm my authentic self, I'm going to share my ideas, all that, you know.

This is who I authentically am, so I'm going to share, right? And I think authenticity is exceptionally important, but I think there's a scale or a range, right, depending on the context and the environment that you're in, as to whether that level of authenticity is going to serve you well or not. So, I would say,

depending on what context you're talking about, think twice about whether or not you should just share your ideas. Because there's been a lot of times on social media, I'll be like, post, know, typing stuff out and I'm like, I'm going to share this and then I'm like, Nevermind. I don't need to.

Bill Dippel (48:57.026)
Yeah, and Gallup.

Bill Dippel (49:07.47)
I'm out. I don't need to send that. Yeah. Well, Gallup will back up your authenticity claim and saying, obviously, when we're looking at recognition and how often it needs to come out and where it happens, Gallup will be very honest and say, if it's not authentic, if you're not genuine about it, don't do it. It's actually worse to be inauthentic and fake some recognition than to not do it at all. And I think that certainly ties into your claim about there's a range.

Sarah Collins (49:08.342)
Yes.

Carrie Chandler (49:30.199)
Right.

Sarah Collins (49:31.469)
Mm-hmm.

Bill Dippel (49:35.918)
But you have to be authentic about what it is. I can't just come into somebody that I think really dropped the ball and go, you did great on this one thing, because they're going to read that as, well, really? Did I? Because that just doesn't fit. And they sense that in me. They sense it in themselves. We brought up, somebody came back to you, Kerry, and was like, thank you so much for yesterday. Or let's talk about how that interaction happened.

Sarah, the best teacher was the one that I didn't think was that one. We know instinctually inside when we drop the ball in those ways. And if we get false recognition, not justifying that, I think it's it's I know it's it's definitely hurting for me. And I think our Gallup research puts that pulls that out there as well. So, yeah. And speaking of things that don't motivate or things that do motivate.

Sarah Collins (50:22.274)
Yum.

Carrie Chandler (50:22.647)
Yeah.

Bill Dippel (50:30.254)
So Carrie, I want to ask you this. When are you experiencing your fireworks moments? When are you firing on all cylinders and everything's going great? And what theme is at play when that's happening for you? Which one do you think really rises to the top and you're lost in your flow? What does that look like for you?

Carrie Chandler (50:52.407)
Probably learner. I'm best in the morning. That's definitely a thing. I have a lot of energy in the morning. I think the clearest in the morning, if that's what you were getting at, like time of day.

Bill Dippel (51:15.554)
Yeah, sure. But if you're like, if you've lost time in the course of a day and everything has just gone super well, right? Is it learner? Is it that you've learned something new? Is that what's pulling you through that? Or is it you're thinking of the future? Have you wound it up with a bunch of people? Like if you've really hit on all cylinders, which one do you think is causing that for you?

Carrie Chandler (51:22.935)
Mm-hmm.

Carrie Chandler (51:37.963)
Well, probably Woo plays a lot into that because I do, I am a very outgoing person as well. You asked your first question at the beginning was, you know, what drives you first thing in the morning, right? And you said music. The first thing that came to my mind is people saying good morning.

Bill Dippel (51:42.659)
Sure.

Bill Dippel (51:56.75)
Sure. Yeah.

Sarah Collins (51:58.284)
Yep.

Sarah Collins (52:04.109)
Mmm.

Bill Dippel (52:04.238)
interesting.

Carrie Chandler (52:06.306)
So my office currently is the first one in the building. And I really appreciate when people walk by and say, morning, when people just kind of come in and don't do that. And not that people have to say good morning every time or all the time.

Sarah Collins (52:13.75)
Hmm?

Sarah Collins (52:21.601)
Yeah.

Bill Dippel (52:29.836)
Yeah, but how nice is it when they when they swing by and yours? I joked with Carrie yesterday. I saw her for a little bit and said, if you ever leave that office, that's my office, because that office is gorgeous. It's right right in the corner of this beautiful third part of the third story of the building. And it is big. It is nice. It's got its own breakout area for meetings. Carrie, I'm sorry. I just have to apply for your job if you decide you got to go. And I.

Carrie Chandler (52:54.283)
Hey.

Bill Dippel (52:57.674)
Unqualified. just I'll make anything up just to get into that office. It is beautiful. Yeah.

Carrie Chandler (53:01.364)
It's funny. is a very, yeah, I'm very fortunate, very blessed. That's a beautiful office. It's very true.

Bill Dippel (53:06.721)
Yeah. Yeah. All right. Well, let's let's look on the flip side. So having people say hello and that does fire up that woo right gives you some firework moments. But now we ask about the other side of it. If you're really having a hard day, if you're living life and it feels like you're in the dumpster fire instead of the fireworks, which themes do you think are getting in your way? What do you think is standing in front of you that, man, I'm just really having a hard time getting over that?

Sarah Collins (53:08.994)
Hmm?

Carrie Chandler (53:16.087)
Mm-hmm. Mm-hmm.

Carrie Chandler (53:37.239)
The ones from my top or any of them?

Bill Dippel (53:39.302)
Anywhere, whatever you think, whichever ones you think are getting in your way.

Carrie Chandler (53:43.665)
Yeah, I mean, because of just all the, you know, ideation and wanting to move forward and everything when I'm having to do a lot of task driven responsibilities and things that are redundant, I get bored very easily. And so I think I don't know what, what theme is that guys? mean, the consistency, maybe.

Sarah Collins (54:01.46)
Mm-hmm.

Sarah Collins (54:08.555)
Well, a ranger would love the change in things with the ideation and yeah, the futuristic. So, and yeah, you have consistency, deliberative and discipline all in your bottom five. So it would, it would tell me that you don't want monotony throughout your day.

Carrie Chandler (54:27.158)
Correct. Yes. Yes. So.

Bill Dippel (54:28.536)
Right. And generally monotony removes people. I'm doing something repetitively and I'm just doing it alone. And for you, not fueling that woo and not having someone around you to say good morning or great job or hey, yeah, that just, I get it, right? And so, you know, it could be that if you've been forced into a monotonous role, the woo is part of the dumpster fire because it's just not getting fed, right? It's, I'm not grabbing it.

Sarah Collins (54:40.609)
That's right.

Carrie Chandler (54:42.218)
Yeah.

Sarah Collins (54:53.889)
Mm-hmm.

Carrie Chandler (54:53.974)
Yes.

Bill Dippel (54:56.684)
And I'm not learning anything new because this is a monotonous task that I am just literally hitting the button.

Sarah Collins (55:01.963)
Yeah, and then there's no need for my ideas because I just have to do these exact things and there's no room for improvement.

Bill Dippel (55:05.859)
Right.

Carrie Chandler (55:11.092)
Right. Yes. And working for a bank is heavily compliance driven and audit driven. So when I get those things pushed on me, that's just a dumpster fire. That's just not, But I'm fortunate that I'm in the middle of looking for an assistant because to your point though, I...

Sarah Collins (55:18.199)
Yeah.

Bill Dippel (55:25.39)
That's when the dumpster fire is all over it. Yeah, absolutely.

Sarah Collins (55:25.449)
I bet, I bet.

Carrie Chandler (55:39.13)
I am a department of one. And that doesn't fuel my, you know, passion to move things forward and collaborate and have, you know, be a team. And I mean, I have a team, but they're busy doing their things in their own departments, right? So I will be looking for somebody that's completely the opposite of me.

Sarah Collins (55:41.78)
Hello?

Sarah Collins (56:04.277)
An executor, you need someone who is loving to get things done.

Carrie Chandler (56:05.855)
Yes.

Carrie Chandler (56:10.121)
Mm-hmm. Yep.

Bill Dippel (56:10.946)
Yeah, yeah, I was going to apply just so could hang out in your office every now and then. But now, you know, I can't because I'm not I'm not I too much woo too much people time. Carrie and I are going to sit in there and just tell everybody good morning and pass out &Ms as they cruise through. So no, yeah, I get it, Carrie. that's that's really well put. And thanks for thanks for sharing when that dumpster gets in your way, because it's you know, I mean, we all do it right. I I

Sarah Collins (56:11.722)
Mm-hmm.

Sarah Collins (56:16.235)
Yeah, you're not you're not qualified for this job. I don't think.

Carrie Chandler (56:17.718)
You're not caught, no.

Carrie Chandler (56:27.798)
Bye.

Yeah.

Sarah Collins (56:39.67)
Everyone has one.

Carrie Chandler (56:39.787)
Yeah.

Bill Dippel (56:41.056)
Yeah, I struggle with all sorts of my themes sometimes and been real honest on the show about how I feel like they've tripped me up. So, yeah.

Carrie Chandler (56:48.342)
Well, it's funny because most people would say, oh my gosh, you're an HR professional and your consistency is that low? Like, oh, that's not good. But I think that.

I'm very aware of that. And so I do look to make sure that I'm compensating for that floor. And then I do try to use some of those other strengths to kind of bring up that skill set. So thinking strategically like, but it allows me to be an out of the box thinker and come up with creative ideas.

Sarah Collins (57:06.039)
Mm-hmm.

Carrie Chandler (57:34.102)
so that we're not doing things the way that they've always been done. We know that that...

Bill Dippel (57:38.732)
Yeah. And I think Sarah hit that on the head a little bit ago when she said, I really see the arranger. If it's not the consistency for you, it's the arranger. And arrangers can pivot pretty easily, but they still put everything in a really good timeline and understand how that timeline plays out. Yeah. So I see that in you. And just I've only worked with you now for a little while on the strength side of it. And I think that arranger is a big, big part of what you do and how you succeed.

Sarah Collins (57:44.493)
Mm-hmm.

Carrie Chandler (57:47.52)
Mm-hmm. Mm-hmm.

Sarah Collins (57:49.453)
Yeah.

Carrie Chandler (57:54.56)
Mm-hmm.

Carrie Chandler (58:07.264)
Yeah. Thanks.

Bill Dippel (58:08.108)
Excellent.

Sarah Collins (58:08.887)
Well, Kari, this has been excellent. Thank you so much for sharing your expertise and talking about your ideation and all of your top 10 strengths with us today. We appreciate having you on.

Carrie Chandler (58:19.648)
Well, thank you very much. It's been an honor and it's just been so much fun. You guys are great.

Bill Dippel (58:24.802)
Well, and I get to hang out and watch her become a, I don't know, what she wants to do next, maybe more coaching at Heritage, right? Travel. I think she just needs to get on a stage and drop a mic a few times. So I think that's what she needs to do. So all right. Well, Kerry, thank you so much. We loved having you on today talking about where you're going, what you're doing, and ideation. Is it an overload or do you need to act? I don't know that we have a great

Sarah Collins (58:25.303)
Thank you.

Sarah Collins (58:32.269)
Take over the world, I think!

Carrie Chandler (58:38.507)
There you go.

Bill Dippel (58:52.022)
consensus yet, but I do think we got every idea we need to talk about. At least our poll seems to push us in that direction. So, Kerry, thanks for leading us today. Thanks for leading the charge, telling us how it works and bringing some great ideas to the ideation episode. So loved having you here. Loved our arsonists. Love everyone listening in. And with that, we will talk soon.

Carrie Chandler (58:57.824)
Mm-hmm. Yes.

Carrie Chandler (59:07.446)
Thank you.

Sarah Collins (59:15.266)
Bye!